Privacy Policy

Introduction

Appliance People Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our appliance repair and installation services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request a service quote or schedule a repair
• Contact us via phone, email, or web form
• Create an account on our website
• Subscribe to our newsletter or promotional materials
• Provide feedback or reviews

This information may include:

• Full name
• Email address
• Phone number
• Service address
• Billing address
• Payment information
• Appliance information (brand, model, serial number)
• Description of the issue or service needed

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on each page
• Date and time of visit
• Device identifiers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. For more information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending appointment confirmations and service reminders
• Responding to your inquiries and support requests
• Sending marketing and promotional communications (with your consent)
• Analyzing website usage to improve user experience
• Detecting and preventing fraud or abuse
• Complying with legal obligations

How We Share Your Information

We may share your information in the following situations:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processors, email delivery services, and cloud storage providers.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our customers or others.
• With Your Consent: We may share your information for any other purpose with your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Access controls for employees
• Secure data disposal procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Customer records are typically retained for seven (7) years after the last service date to support warranty claims and historical reference. You may request deletion of your information by contacting us at the information provided below.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Restriction: Request restriction of processing your information.
• Portability: Request transfer of your information to another service provider.
• Objection: Object to processing of your information for certain purposes.

To exercise these rights, please contact us at info@appliancepeople.app or call +1 2766859276. We will respond to your request within 30 days.

Marketing Communications

With your consent, we may send you marketing communications about our services, promotions, and other information that may be of interest to you. You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at info@appliancepeople.app
• Calling us at +1 2766859276

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Appliance People Inc.
17793 41 St Rd N
Loxahatchee, FL 33470-3508
Phone: +1 2766859276
Email: info@appliancepeople.app