Accessibility Statement

Our Commitment

Appliance People Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Appliance People Inc. aims to conform to WCAG 2.1 Level AA standards.

Accessibility Features

We have implemented the following accessibility features on our website:

• Semantic HTML: We use proper heading structure and semantic elements to ensure screen readers can navigate content logically.
• Alt Text: All images include descriptive alt text to convey meaning to screen reader users.
• Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard.
• Focus Indicators: Visible focus indicators are provided for keyboard navigation.
• Color Contrast: We maintain sufficient color contrast between text and background colors.
• Form Labels: All form fields have associated labels for screen reader compatibility.
• Error Identification: Form errors are clearly identified and described to assist users.
• Resizable Text: Text can be resized up to 200% without loss of content or functionality.
• Responsive Design: The website adapts to different screen sizes and orientations.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Known Issues

We are actively working to address the following known accessibility issues:

• Some third-party integrations may not fully conform to accessibility standards
• Video content may not have captions (we are working to add captions to all video content)
• Some PDF documents may not be fully accessible

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

• Phone: +1 2766859276
• Email: info@appliancepeople.app
• Address: 17793 41 St Rd N, Loxahatchee, FL 33470-3508

We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Alternative Access

If you are unable to access information on our website, please contact us and we will provide the information in an alternative format:

• Large print documents
• Audio recordings
• Electronic documents in accessible formats
• Phone assistance for service scheduling

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content and integrations may not be fully accessible. We work with our vendors to encourage accessibility compliance.

Ongoing Efforts

We are committed to ongoing accessibility improvements. Our efforts include:

• Regular accessibility audits and testing
• Training for content authors and developers
• Monitoring assistive technology updates and standards
• Incorporating accessibility into our development process

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the U.S. Department of Justice Civil Rights Division or your local civil rights enforcement agency.

Updates to This Statement

This accessibility statement was last updated in January 2024. We review and update this statement regularly as we improve our website's accessibility.